Data Privacy Policy
Last Updated: 4th July 2024
Thank You for using wedissimo!
Introduction
This data privacy policy ('Data Privacy Policy') incorporates Our Website Terms & Conditions ('Terms'). Capitalised terms within this Data Privacy Policy have the meanings set out within Our Terms, or are otherwise defined within this Data Privacy Policy. We are committed to protecting Your privacy and ensuring the security of Your personal data. This Data Privacy Policy explains how We collect, use, disclose, and protect Your information when You interact with Our website. By using Our website, You consent to the practices described in this policy.
Information We Collect
We may collect the following types of information from You:
Personal Information
When You interact with Our website, We may collect personal information that You provide voluntarily, such as Your name, email address, information about Your wedding date, and other contact details.
Content You Submit via the Website
When you submit a query to any of the Suppliers listed on the Website, We may monitor and collect that content to assist with your enquiry or booking.
Your Booking Details
When You make a booking via the Website, Our payment provider will take Your card details via a secured method.
Device and Usage Information
We automatically collect certain information about Your device and how You interact with Our website.
Cookies and Similar Technologies
We may use cookies and similar technologies to track Your usage patterns and personalise Your experience.
Voice recordings and transcription
We may collect transcription and summary of calls You make via the Website, or facilitated by Wedissimo.
How We Use Your Information
We use Your information for Our legitimate business purposes, including:
Providing Services
We use Your personal information to fulfil Your requests and process transactions.
Improving Our Website
We analyse usage data to understand how Our website is used and enhance user experience.
Quality Assurance
We monitor calls for quality assurance and to ensure compliance with Our policies.
Marketing and Advertising
We may use Your information to send promotional materials and targeted advertisements.
Sharing Your Information
We may share Your information with the following parties:
Our service providers
Trusted third-party service providers who assist us in operating Our website.
Suppliers
We may share Your information with Suppliers to provide the services You have ordered.
Legal Compliance
We may disclose Your information if required by law or to protect Our rights.
Business Transfers
Your information may be transferred as part of a merger, acquisition, or sale of assets.
Your Rights
You have the following rights regarding Your personal data:
Access
You can request access to the personal information We hold about You.
Correction
You can request that We correct any inaccurate or incomplete information.
Deletion
You can request that We delete Your personal information, subject to legal requirements.
Opt-Out
You can opt out of receiving promotional communications from Us at any time.
Data Deletion
If You would like to delete Your account and personal data, please email Us at help@wedissimo.com. We will process Your request within 30 days.
Data Security
We employ industry-standard security measures to protect Your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and We cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If You believe that We have inadvertently collected information from a child, please contact Us immediately.
Changes to this Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
Contact Us
If You have any questions or concerns about this Data Privacy Policy, please contact Us at help@wedissimo.com.
Law and Jurisdiction
This Data Privacy Policy is governed by and construed in accordance with the laws of England and Wales, and You submit to the exclusive jurisdiction of the courts of England and Wales.